Dear Clients,
Your opinions and suggestions are crucial inputs for the ongoing improvement of our services. If you have any complaints or suggestions, they will be handled with confidentiality, neutrality, and transparency.
The Expense Loan Fund seeks to provide the highest level of services. Your opinions and suggestions help us improve our performance to achieve our goals. All submitted proposals and complaints will be studied and handled with confidentiality, transparency, and neutrality.
Procedures:
Please follow these steps if you have any suggestions, ideas, or complaints about the services you receive:
- Visit the box designated for suggestions and complaints.
- Write the complaint or suggestion on the provided form.
- Fill in all fields accurately and credibly.
General Instructions:
The contents of the box, whether complaints or suggestions, will be processed according to established procedures. If you have any comments, please inform us at 065622141 extension 25.